Your Practice,
Always Open
Patients book appointments by chat and voice on your website — day or night. Integrated with your EHR. HIPAA compliant. No apps for patients to download. Plus practice analytics and booking insights that help you understand and grow your practice.
Trusted EHR Integrations
Epic
athenahealth
Oracle Health
ModMed
Elation
eMedPracticeThe Problem Nobody Talks About
Your practice is losing patients — and revenue — before they ever walk through the door.
of patients who reach voicemail never call back
Source: MGMA practice management research
of new patient revenue lost to missed calls
Source: Healthcare call management studies
of patients now prefer booking online over calling
Source: Accenture Digital Health Consumer Survey
What if every call was answered, every website visitor was engaged, and every appointment was booked — automatically?
How Motiv Works for Your Practice
Simple setup. No IT department required. No workflow changes for your staff. Patients book on their schedule. Appointments land in your EHR.
Never Miss a Patient
Handles new and existing patients — intelligently.
Motiv doesn't just "chat." It intelligently routes new patient inquiries to intake flows while fast-tracking existing patients to scheduling via EHR lookup. If a conversation requires human attention, it performs an Active Human Hand-off to your staff with full context — nothing is repeated.
- Patients book 24/7 — even after hours and weekends
- Context-aware — patients ask questions mid-booking and resume seamlessly
- Escalates to your staff when it matters, with full conversation history
Guest Visitor
Know Your Patients
Verify identity, then fast-track scheduling.
Motiv verifies existing patients through your EHR using date of birth and phone number, then pulls their records to fast-track scheduling. New patients are guided through a streamlined intake flow that collects everything your staff needs — without the phone tag.
Real-Time Patient Context
Your staff sees a real-time patient card with conversation context, booking status, and intake details — enabling a seamless handoff when escalation is needed.
Talk, Don't Type.
Patients type or speak — your AI understands both.
Patients can speak naturally to book appointments instead of typing. It captures symptoms, history, and scheduling preferences instantly — right on your website. Especially valuable for older patients or anyone who finds typing on a phone difficult.
- Works on any website — no app downloads for patients
- Captures symptoms, history, and requests naturally
- Seamless fallback to text chat anytime
Built for Healthcare Security
We use a Zero-Retention Architecture. Motiv processes patient data in real-time but never stores medical records. All PHI is encrypted and pushed directly to your EHR system of record, dramatically reducing your liability footprint.
Appointments Land in Your EHR
Motiv isn't another tool to check. It lives inside your existing workflow. Appointments, patient demographics, and insurance data push directly into your EHR via secure FHIR R4 APIs. Your staff sees new bookings in the same system they already use — no double entry.
Insurance Collection Built In
Patients photograph their insurance card. OCR extracts provider, policy, and group number — pre-filling forms and eliminating manual data entry. Everything is sent straight to your EHR so your staff can verify coverage. Images are never stored.
Understand Your Practice Like Never Before
Motiv doesn't just book appointments — it gives you the insights to understand and grow your practice. See what's working, what's not, and where your next patients are coming from.
Booking & Revenue Analytics
Patient Insights
Practice Performance
Your Practice Intelligence Dashboard
Real-time booking, conversation, and revenue tracking — all in one view.
Practice Intelligence
Real-time patient acquisition & retention tracking
34.2%
Chat-to-Booking Rate
98.5%
Positive Sentiment
1,248
Engaged Patients
$42k
Revenue Recovered (Mo)
AI-Driven Conversion Tracking
Patient Source & Enrichment
Catchment Area
Patient Tenure
One Line of Code on Your Website
No new apps for patients to download. No complex setup. A single script tag turns your existing website into a 24/7 patient booking engine — branded to match your practice.
Compassionate Care for Your Family
Serving the community for over 20 years. We offer same-day appointments and telehealth services.
From Search to Scheduled Appointment
From the moment a patient finds your website to appointment confirmation and follow-up reminders — Motiv handles every step. Click through the journey below.
01. Patient Access
Patient finds your practice online (Google, Website, Social).
Wherever Your Patients Are
One AI — trained on your practice, your services, your providers — available on every channel your patients use.
Website Chat
A chat bubble on your own website — patients book without leaving your page
Voice
AI-powered voice that handles calls naturally, 24 hours a day
SMS
Text-based booking and automated appointment reminders
Telegram
Patients message your practice directly through Telegram
Common Questions
See It For Your Practice
We don't do generic demos. We'll build a working version with your real services, locations, and branding — so you can see exactly what your patients will experience.
Everything Included. No Add-Ons.
One flat monthly price per location. No hidden fees.
See a working demo built for your practice — typically ready within a week.